A Salon Owners worst nightmare…you come into work nice and early only to find two messages on your answering machine. The first is Mrs. Smith, she’s so sorry but she needs to reschedule her appointment. The second is Miss Reynolds and she’s even more sorry but she needs to cancel her appointment and it’s for…
One of the best pieces of advice I can remember receiving, is Chunking It Down. In effect, this is the best way to tackle large task. If the outcome you are looking for is a completely new Menu for your Salon (as an example) your brain will probably start going into overdrive and thinking, oh…
Are you suffering from one or more of the following: Exhaustion Lack of Motivation Frustration, Cynicism and Other Negative Emotions Cognitive problems Slipping Job Performance Interpersonal Problems at Home and at Work Not Taking Care of Yourself Being Preoccupied With Work … When You’re Not at Work Generally Decreased Satisfaction Health Problems If you answered…
If you don’t KNOW your clients, I mean really know who your clients are, then you cannot begin to build a bigger and more successful business. In fact, that could very well be your “missing link” that is stopping you from reaching the dizzying heights of success you’ve been searching for all these years. To…
Good staff are not always easy to find BUT with a few simple keys you can unlock the hidden potential in your staff. Key One: Understanding their personality type. There are four main personality types and by understanding your individual staff members personality it will enable you to know how best to communicate with that…
So why is it so important to know your numbers? As a business owner you should know, track and measure these key components: Staff rebooking rates Salon rebooking rates Staff retailing rates Salon retailing rates Staff productivity Salon productivity Client average spend Daily targets needed Weekly targets needed Monthly targets needed and the list goes…
It never fails to amuse me to hear of stories where friends of mine have visited a Beauty Salon and left not receiving the advice, knowledge or service they were really interested in. Just last week a friend of mine when into a salon for a waxing service and she asked the question, “what is…
What makes me any different? I’m the “wear my heart on my sleeve” kind of person. My values consist of Integrity, Reliability, Passion and Giving. So why should you choose to work with me? Firstly I come into your Salon (Victorian qualified salons only) and I watch, observe and discover first hand, where your business could…
Did you know that you have the power and control over who sees your posts from your business page?XLLS Did you know that you can choose things like, what area they live in, how many children they have, what their yearly average income is, what they like to buy, what interests them the most and…
You sit there with eyes glazed over, staring at your Facebook page or web site, wondering what are you not doing, that you could be doing? MXLLS You’ve done every offer you can think of. You’ve listened to free information from every guru you can find…but still nothing seems to make a difference. Hey, lean…