If I hear one more industry coach banging on about how you must work ON your business and not IN your business….I think I’m going to scream!! If you’re a salon, spa or clinic owner and your working in your business, I’m betting that over 80% of the time, it’s because you WANT TO. You…
All the time I am seeing this question pop up over and over again in forums. Business owners who just want to know, how much will a coach cost them and is it worth the investment. The price you pay is not the question. The question should be, “am I prepared to work harder and…
Staff turnover is unwelcome at the best of times, but to make matters worse for small business salon owners, is the cost of advertising for staff. With the paid services available becoming so expensive for some small cash strapped salons, it’s time to think out of the box and find your new staff member without…
As a Business Coach I am constantly amazed at the amount of Salon & Spa owners who do not know what their ”break even point” is in their business. If you do not know how much money you need to bring in every week, just to cover your basic costs….how can you possibly track and…
A Salon Owners worst nightmare…you come into work nice and early only to find two messages on your answering machine. The first is Mrs. Smith, she’s so sorry but she needs to reschedule her appointment. The second is Miss Reynolds and she’s even more sorry but she needs to cancel her appointment and it’s for…
One of the best pieces of advice I can remember receiving, is Chunking It Down. In effect, this is the best way to tackle large task. If the outcome you are looking for is a completely new Menu for your Salon (as an example) your brain will probably start going into overdrive and thinking, oh…
Are you suffering from one or more of the following: Exhaustion Lack of Motivation Frustration, Cynicism and Other Negative Emotions Cognitive problems Slipping Job Performance Interpersonal Problems at Home and at Work Not Taking Care of Yourself Being Preoccupied With Work … When You’re Not at Work Generally Decreased Satisfaction Health Problems If you answered…
If you don’t KNOW your clients, I mean really know who your clients are, then you cannot begin to build a bigger and more successful business. In fact, that could very well be your “missing link” that is stopping you from reaching the dizzying heights of success you’ve been searching for all these years. To…
Good staff are not always easy to find BUT with a few simple keys you can unlock the hidden potential in your staff. Key One: Understanding their personality type. There are four main personality types and by understanding your individual staff members personality it will enable you to know how best to communicate with that…
So why is it so important to know your numbers? As a business owner you should know, track and measure these key components: Staff rebooking rates Salon rebooking rates Staff retailing rates Salon retailing rates Staff productivity Salon productivity Client average spend Daily targets needed Weekly targets needed Monthly targets needed and the list goes…